Virtual Office Assistant Wanted

Virtual Office Assistant

Work-At-Home / 5-10 hours per week / $18-$20-hr.

• Work-At-Home
• 5-10 hours per week
• $18-$20/hr.

Logic Web Designs is looking for a part-time (5-10hrs a week) Virtual Office Assistant to join our team in handling our customer support/requests and office support. The position has the potential to turn into more hours if that interests you.

We are a growing digital marketing and web development agency. Founded by husband and wife team, Dave and Janette, whose mission has been to help small businesses level up.

Our Clients are real people behind their businesses and that’s how we choose to serve them – as real people with real goals and passions. We take a lot of care into the quality we provide for our clients and we’re building a team that shares the same passion and care.

Qualifications Needed:

Great with customer service and able to intake Client requests.
A basic understanding/knowledge of WordPress and web development.
**Bonus if you have some hands-on experience with WordPress but not required.
Able to create standard project briefs and dispatch to teams.
Experience with word-processing software and spreadsheets (e.g. Google WorkSpace office tools).
Must be detail-oriented and be a stickler for process.
Should also be able to work unsupervised and remotely as Logic Web Designs is a virtual office.
Knowledge of online calendars and scheduling (e.g. Google Calendar).
Has a good computer and a reliable internet connection.
Excellent time management skills.
Teachable and can take instructions.

Hours are reasonably flexible within standard business hours with a daily check-in required each business day (Monday to Friday) to handle any urgent matters.

Applicants should be prepared to work about 5 to 10 hours per week. This may expand over time and ultimately has the potential to become a full-time position for the right applicant if that suits both the applicant and the company.

Duties Include:

Client interaction (via email only) will include intaking project/service requests, inquiry communication to ensure we have all the details for their request and communicating between our team and client for the project (i.e. estimates, updates, requirements, etc) as needed.
Create a standard project scope/brief outlining the client’s request. This brief will be used by the assigned team and also needs to be added to the Master Project List on Google Sheet.
Dispatch the project(s) to the proper teams. Dispatch formats will include Basecamp, Slack, and Email. This will be based on the scope and type of project.
Monitor and update project statuses daily. This will include updating the Master Project List and directly updating project managers.
Provide standard office support as needed which may include managing and maintaining calendars, Organizing files, word processing tasks, managing contact lists, creating S.O.Ps, and researching data.
Provide support to the Digital Marketing Lead and other team members as required. If you actually read the duties, please add the word ‘I did it’ in your application submission.
Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Values Include:

A Help-first attitude
Motivated to ‘Do’ and Take Initiate
Highly values honesty in all communications
Reliable
Always follow-through
Responsible for self
Flexible and Adaptable
Able to handle multiple things at once in a sometimes stressful environment
Organized and Detailed